Privacy and Confidentiality Policies
Fitchburg Federal Credit Union is committed to protecting our members’ privacy. We have created this policy in our effort to demonstrate our firm commitment to their privacy. We will clearly disclose to all members our member Confidentiality Policy.

Click here for important information about opening an account with Fitchburg Federal Credit Union per the USA PATRIOT Act.

Notice of Your Financial Privacy Rights
We, our, and us, when used in this notice, mean Fitchburg Federal Credit Union.

This is our privacy notice for our members. When we use the words "you" and "your" we mean the following types of members:

• Our consumer members who have a continuing relationship by purchasing or holding financial products or services such as a(n):
  • Share account
  • Loan account
  • Credit card account
  • Self-Directed Individual Retirement Accounts

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.

WE FIRST DEFINE SOME TERMS
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control.

A nonaffiliated third party is a person we do not employ or a company this is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."

• Information you give us on applications or other forms
• Information about your transactions with us
• Information about your transactions with other parties
• Information from a consumer reporting agency

YOUR INFORMATION AND OTHER PARTIES
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

INFORMATION ABOUT FORMER MEMBERS
We do not disclose information about former members, except as permitted by law.

• Information you give us on an application or other forms, such as:
  • Name
  • Address
  • Date of Birth

We disclose the information listed above with other financial institutions with whom we have joint marketing agreements. You do not have a right to opt out of the disclosure of this information. 

• Financial service providers, such as
  • Insurance agents
  • Financial service providers

Reasons for Disclosing
We may disclose information about you to other financial institutions or providers with whom we have joint marketing agreements to provide you with information about additional products and services.

• We only allow direct mail solicitations
• We do not allow telephone solicitations

Home Financial Services provides secure communications using 128-bit encryption security. Home Financial Services requires the use of a browser which supports at least 128-bit encryption. The browser that you are running determines which level of security will be used for your connection. If you are currently using a 40-bit encryption browser you will need to upgrade to a more secure 128-bit encryption browser, you can download the browser from either Netscape or Microsoft.

Need more information?
Call our Member Services (877) 488-1827 (toll free) or 978-342-1827 For your convenience, the Member Services is open Monday thru Friday 8:30 AM to 4:30 PM or email  info@fitchburgmefcu.com.  If emailing, do not list account numbers or other personal information.

Linda Teittinen, Secretary

This is Your Credit Union
At Fitchburg Federal, our mission is to meet the financial needs of our members. For more information about our products or services, please use our information request form or give us a call at (978) 342-1827.